5 Best WooCommerce Live Chat integration Plugins 2022
Are you looking for a WooCommerce live chat plugin that will boost your customer service capabilities? If so, then you're in luck! This article has compiled the five best WooCommerce live chat integration plugins for 2022.
Live chat is one of the most popular customer service solutions today. It allows businesses to connect with their customers in a real-time environment, provide support, and answer questions quickly and easily.
With these plugins, it's easy to add live chat to your store, which will increase conversion rates and give your customers a better experience. So which one is right for you? Read on to find out!
5 Best WooCommerce Live Chat Integration Plugins 2022
WooCommerce CRM & Support Tickets - Richpanel
With Richpanel, WooCommerce businesses can answer customers more quickly via chat, email, Facebook, and Instagram from a single, easy-to-use dashboard. displays customer and order information beside each ticket through integration with WooCommerce.
Richpanel empowers more than 1500 direct-to-consumer companies to provide excellent customer support by providing them with features such as Live Chat, Multichannel Inbox, and a sophisticated Self-Service widget.
Key of Features:
- Manage all customer messages from one place
- Auto-resolve 50% queries with a powerful self-service widget.
- See order and tracking information next to each ticket. Take actions like cancel, refund, duplicate and edit order without leaving the inbox.
- Filter reports by tags, channel (live chat, email, social) & agents.
- Help answer their questions, make recommendations, share coupon codes and make sales..
Price: $299 /per year
Active Installations: 1+ million
Average User Ratings: 4.5/5*
MyAlice
MyAlice is able to interface with your website, at which point it will immediately pull your whole catalog into WhatsApp.
It will allow you to consolidate all of the various channels your customers use to communicate with you into one convenient location.
Get WhatsApp leads from live conversations. Simple steps to add a chat widget to your store. Setup in minutes using your logo, text, and colors.
Key of Features:
- Ensure 24/7 customer support to resolve upto 60% of your customers repetitive queries.
- Automatically send WhatsApp messages based on customer actions.
- WhatsApp messages, campaigns, and store automation.
- Engaging with visitors through a team collaboration inbox.
- You can add your own logo, text, and colors.
Price: $9 /per month
Active Installations: 1,00,000+
Average User Ratings: 4.5/5*
LiveChat
Use LiveChat to allow your customers to talk to you using their favorite apps. Customers will be able to engage with you by contacting you via various channels such as Facebook Messenger, WhatsApp, SMS, apps, and others. You can even elevate chats to voice, video, and screen sharing to get more sales!
It allows you to integrate with over 200 different third-party solutions so that you can provide a better experience for your customers.
Key of Features:
- You can search for an answer faster and respond in seconds.
- Pre-defined instant replies that can be selected by users.
- Your customers can pick up a chat where they last left off or reread a conversation anytime they need to.
- Visitors can reach out around the clock and you can handle the ticket when it’s convenient for you.
- With the live editor, you can set the theme, colors, and position of the Chat Widget on the fly.
- All reports can be filtered to show results for specific conditions.
- Advance security features.
Price: $20 /per month
Active Installations: 36,000+
Average User Ratings: 4.00/5*
WSChat ELEX WordPress Live Chat
WSChat makes it simple for you to integrate with WooCommerce, which enables you to predefine and activate automated responses to customers' questions at any time.
It provides access to more sophisticated features, such as the ability to record and send videos directly from the chat widget, to attach and send files, to have the option to send the entire chat history to an email address that is entered, and to give customers the choice to either like or dislike the support services that you provide.
Key of Features:
- You can monitor the details such as IP address, the page they are currently viewing,
- You can suggest products to the customers and assist them throughout the shopping process.
- You can take full control of the data, it increases the credibility of your business.
- Reply to the customer queries and initiate chatting from your side if your customers are online.
- Email Notifications
- You can create unlimited agent profiles.
- View live visitors’ information on your website and initiate a chat with them.
- Customize the live chat widget to fit into your site.
Price: $69.00 /per year
Active Installations: 10,000+
Average User Ratings: 4.50/5*
Olark
Olark is a live chat solution that includes all of its available features.
It can be quickly and easily connected with your WordPress website by using a convenient widget.
Because Olark's thorough live chat data is updated in real time, you are able to monitor chat volume, customer satisfaction, and agent activity as frequently as you require in order to make intelligent decisions regarding staffing and prioritizing.
Key of Features:
- Real-time dashboards
- Receive daily, weekly, or monthly data summaries in your inbox
- You can add Google Analytics integration.
- Send chat data straight to your other sales and support tools
- Email Notifications
- You can update customer records, and track visits and pageviews, while chatting
- Automatically send a suggestion or special offer at the perfect moment
Price: $29.00 /per month
Active Installations: 5,000+
Average User Ratings: 4.5 /5*
10 WordPress Free Chat Plugins List
The following is a list of the best 10 free chat plugins that are available for use with your WordPress website:
- HubSpot All-In-One Marketing
- tawk.to Live Chat
- Zendesk Chat
- LiveChat – WP Live Chat Plugin for WordPress
- Tidio – Live Chat, Chatbots & Email Marketing
- Live Chat by Formilla
- WP-Chatbot for Messenger
- Click to Chat
- Chaty
- 3CX Live Chat
What are the benefits of integrating Live Chat into my WooCommerce?
Live chat offers a fast and convenient way for consumers to communicate with businesses.
By answering questions and solving problems quickly, you can gain your customers' trust and make them want to stick with you. That can lead to increased sales and repeat business.
It can be a great way to provide additional customer support. Live chat can be used in a variety of ways to improve customer experience. For example, it can be used to resolve disputes or complaints.
By giving customers feedback in real-time, you can keep them up to date on your latest updates and changes. This helps them stay informed and engaged with your product or service.
‘’ Oracle reports that live chat offers 90 percent of its clients a sense of trust since they are certain that they will receive assistance in real-time. ‘’
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Conclusions
In this top 5 best WooCommerce live chat integration plugins 2022 article, we will be taking a look at 5 of the most popular and useful plugins for integrating live chats into your eCommerce website.
These plugins will help you keep your customers interested, answer their questions quickly, and solve any problems that might come up during checkout or while they are using your platform.
Thanks for reading!